In-Store Pickup
Have your furniture delivered to a store nearest you, one our friendly sales representatives will call you as soon as it is available for pickup.
Drop Off Delivery
With Drop Off Delivery, your products are delivered to your door. This service does not bring your deliveries inside your home and assembly is not included. Think of this as the "UPS" of furniture deliveries.
*This service is available to most locations in the continental US and is only available for ground floor deliveries.
White Glove Delivery
With White Glove Delivery, you get in-home delivery to the room of your choice. The furniture is unpacked, assembled, and all packing trash is removed. If you ordered a mattress, then we will remove your old mattress at no extra charge.
*This service is only available in Southern California at this time however we are adding additional locations monthly.
White Glove + Haul-Away
The benefit of white glove delivery with the benefit of hauling away the furniture that is being replaced. The Furniture Haul Away service with Aki-Home will remove pre-existing furniture at a customer’s address. This service will be provided contingent on a “piece for piece” basis in which the delivery team will only pick up the same number of pre-existing furniture as the number of new items that were purchased and delivered by Aki-Home for that specific delivery.
Conditions:
- All pre-existing furniture to be removed must be at the ground level, ready for pickup
- All pre-existing furniture to be removed must be disassembled prior to the date of the pickup
- All pre-existing furniture to be removed must be from the same address as the delivery
- All pre-existing furniture to be removed must be in good sanitary and non-hazardous conditions
NOTE: Signs of hazardous or unsanitary conditions will include, but may not be limited to: bodily fluids or discharges, stains, pet dander, pests, mold or any odor that is deemed to be foul or offensive.
The delivery team reserves the right to deny service should any of the above requirements not be met.
*This service is available to most locations in the continental US and is only available for ground floor deliveries.
Reschedules: At the time of your haul away, if the delivery team is unable to load your pre-existing furniture onto the truck due to space constraints or limitations resulting from other delivery orders, the delivery team will not revisit at a later time during the same day. You will need to contact Customer Service to reschedule the service for a later date.
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